http://goldenburggroup.eu/
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+357 25349815
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Goldenburg Group Limited
GB
Cyprus
Pyramid scheme complaint
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Aspect | Details |
Registered Country | Cyprus |
Company Name | GB |
Regulation | Cyprus Securities and Exchange Commission (CYSEC) |
Payment Methods | Checks, Wire Transfers |
Tradable Assets | Gold, Silver, Platinum (coins and bars) |
Customer Support | Phone and email support; Mon-Fri, 8 AM to 5 PM PST |
GB, a company regulated by the Cyprus Securities and Exchange Commission (CYSEC), offered a wide range of investment options in precious metals including gold, silver, and platinum, appealing to diverse investor preferences with a variety of coins and bars. They provided robust customer support via phone and email, alongside flexible payment options like checks and wire transfers. However, as of February 15, 2024, GB ceased providing investment services, which marks a significant shift in their operational focus. This change could impact clients who relied on their services for long-term investment opportunities in precious metals.
GB operates under the regulatory oversight of the Cyprus Securities and Exchange Commission (CYSEC) uuder license no.242/14. This oversight ensures that GB adheres to strict financial standards and practices. CYSEC regulation provides a layer of security for investors, enhancing trust in GB's operations. This compliance with CYSEC's regulations is crucial for maintaining the integrity and reliability of GB's financial activities.
GB offered a range of precious metal investment options that catered to diverse needs, supported by strong regulatory compliance and versatile payment methods. However, the cessation of investment services marks a significant shift in their operational status, which might impact clients looking for long-term investment support.
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GB offers a diverse range of precious metal market instruments, catering to various investment needs and preferences. Their offerings include:
Gold Instruments:
Gold Australian Striped Marlin 0.25 oz: Another wildlife series coin, highlighting the striped marlin, issued by the Australian Mint.
Gold Spotted Eagle Ray 0.25 oz: Part of a wildlife series, featuring the image of a spotted eagle ray.
Gold Sceptre Guinea 1/4 oz: A historically themed gold coin, inspired by the British Guinea.
Gold American Eagle 1/4 oz: A popular investment coin produced by the U.S. Mint.
Silver Instruments:
Silver Walking Liberty Half Dollar: A silver coin featuring the iconic Walking Liberty design used in U.S. coinage.
Silver Spotted Eagle Ray 1.5 oz: A larger silver coin depicting the marine creature.
Silver Sceptre Guinea 1.25 oz: A larger silver variant of the classic Sceptre Guinea.
Silver American Eagle 1 oz: A widely recognized silver bullion coin issued by the U.S. Mint.
Platinum Instruments:
Platinum Bar 1 oz: A standard investment-grade platinum bar, suitable for diverse investment portfolios.
Platinum Australian Striped Marlin 1/3 oz: A unique, smaller platinum coin focusing on the Australian marlin.
Platinum British Britannia 1 oz: Featuring the famed Britannia design, this coin is a staple in platinum investment.
Platinum Canadian Maple Leaf 1 oz: A high-purity platinum coin from the Royal Canadian Mint.
These instruments allow investors to diversify their holdings, choose from different regions and designs, and invest in various precious metals like gold, silver, and platinum, each offering unique advantages and market positions.
GB offers two primary payment methods for transactions, providing flexibility and convenience for its clients:
Check: Clients can make payments using personal, business, or cashiers checks. This method is often preferred for its simplicity and the absence of processing fees that might apply with other methods. However, transactions via check might take longer to clear, potentially delaying the availability of the purchased items.
Wire Transfer: This is a faster and more secure payment option, allowing for the immediate transfer of funds from one bank account to another. Wire transfers are especially useful for larger transactions or for international clients needing prompt service. There might be fees associated with wire transfers, which are usually dependent on the banks involved and the transaction size.
Both methods provide secure and documented means of payment, allowing clients to choose based on their need for convenience, speed, and cost-effectiveness.
GB provides a structured and accessible customer support system to assist clients with their inquiries and issues. Clients can reach out to GB's customer support through the following channels:
Phone Support: Clients can call (888) 734-7453 for direct assistance. This line is available for real-time consultations and immediate help with any concerns.
Email Support: For less urgent inquiries or those requiring detailed explanations, clients can email info@goldalliance.com. This option is suitable for clients who prefer written communication or need to attach documents.
Office Hours: GB's customer support is available during office hours from Monday to Friday, 8 AM to 5 PM Pacific Standard Time (PST). This schedule ensures that support is aligned with standard business hours, making it convenient for clients to contact the office during working days.
This multi-channel support system is designed to cater to various client needs, providing both quick resolutions over the phone and detailed support via email.
GB, regulated by the Cyprus Securities and Exchange Commission (CYSEC), has established itself as a reputable provider of diverse precious metal investment instruments, ranging from gold, silver, to platinum, catering to various market preferences and investment scales. While offering flexible payment methods such as checks and wire transfers to accommodate different client needs, GB has also provided comprehensive customer support to address inquiries and concerns efficiently. However, it is important to note that as of February 15, 2024, GB has ceased providing investment services, marking a significant transition in its operational focus.
Q1: What types of precious metals did GB offer for investment?
A1: GB offered a variety of precious metals, including gold, silver, and platinum, with options ranging from coins like the Gold American Eagle and Platinum Canadian Maple Leaf to investment-grade bars.
Q2: How was GB regulated?
A2: GB operated under the oversight of the Cyprus Securities and Exchange Commission (CYSEC), ensuring adherence to strict financial standards and practices.
Q3: What were GB's payment methods for transactions?
A3: GB accepted payments through checks and wire transfers, offering flexibility in terms of speed and transaction size.
Q4: What kind of customer support did GB provide?
A4: GB provided customer support via phone and email, with service available during office hours from Monday to Friday, 8 AM to 5 PM PST.
Q5: Has GB ceased providing investment services?
A5: Yes, GB ceased providing investment services as of February 15, 2024.
Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.
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