General Information
Alfa Capital claims to be an online trading and investment firm. However, investigations have revealed several warning signs that align with the tactics commonly used by dishonest brokers. Alfa Capital seems to engage in deceptive practices by making untrue promises and enticing traders to deposit money, only to misuse those funds. The Alfa Capital website has a professional appearance at first glance, with sections detailing their alleged services, account types, platforms, and instruments offered. However, a closer look reveals vagueness, inconsistencies, and fabricated information. Currently, when you try to access its official website, all you see is a prominent “404” error message on the homepage, indicating that the page is not found.
Regulation
This Alfa Capital seems fake for a few clear reasons:
First, the website's domain is https://alfacapital24.com/eu/, but when we checked with CYSEC, the official authority, they only approved www.alfacapital.com.cy as the legitimate domain for Alfa Capital Markets Ltd.
Second, the provided phone number (46812400401) and email address (info@alfacapital24.com) don't match the contact information that the real Alfa Capital uses, according to our investigation.
Lastly, many online users have been reporting that this Alfa Capital appears to be a fraudulent operation.
Additionally, this license also shows that the CYSEC license claimed by Alfa Capital is a suspicious clone.
Products & Services
Alfa Capital advertises that it offers a wide selection of products and services, including transferable securities, money-market instruments, options, futures, derivative instruments, CFDs, as well as investment services, ancillary services and other services such as spot trading (forex, precious metals), prepayment deal transactions, granting of loans and dealing in credit risk investments.
Leverage
Alfa Capital exaggerates highly leveraged trading up to 1:1000 leverage on forex and 1:100 leverage on other assets. But these advertised leverages are unrealistic and unavailable in practice based on user reports.
Customer Support
Alfa Capitals customer support can be reached by telephone: +357 22 470900, Fax: +357 22 681505, email: info@alfacapital.com.cy or send messages online to get in touch. Besides, you can also follow this broker on some social media platforms such as LinkedIn. Company address: 3 Themistocles Dervis Street, Julia house, 4th floor, CY, Nicosia, Nicosia, 1066.
Conclusion
To sum it up, Alfa Capital may appear to be a genuine online brokerage at first glance, but a closer examination of its services reveals that many of them are fake and meant to deceive traders into depositing money. This phony and unregulated entity then misuses these funds. It's crucial for investors to avoid platforms like these that make unbelievable promises and instead opt for brokers with proper licenses and transparent operations. To protect yourself from scams pretending to be legitimate trading services, exercise caution and conduct thorough research to prevent significant financial losses.
FAQs
Q: Is Alfa Capital properly licensed and regulated？
A: Alfa Capital claims to be licensed by CySEC but there are no records of them in CySEC's public register. They appear to be operating without proper regulation.
Q: Does Alfa Capital segregate client funds？
A: Alfa Capital vaguely claims client funds are “safeguarded” but there are no specific details on segregated accounts in reputable banks.
Q: How responsive is Alfa Capital's customer support？
A: Alfa Capital's support team is unresponsive or provides canned template responses. Users report great difficulty reaching knowledgeable representatives.
Q: Are there any trading restrictions？
A: Alfa Capital imposes arbitrary limits on profitable trading and withdrawals. Users cannot trade or withdraw funds freely.
Q：What account security does Alfa Capital provide？
A: Alfa Capital makes vague claims about account safety but users report accounts being hacked and money stolen with no compensation.
