On November 19th at 01:14 AM, I noticed that the spread for gold on my account (20009765) had widened to $105 per lot. Initially, I thought it was due to high market volatility causing significant spread fluctuations. However, by 09:05 AM on November 19th, the spread still remained at $105 per lot. I contacted the platform's staff and customer service, who claimed that such widening of the spread was normal and that the MT4 displayed spread should be considered accurate. From inquiries with friends, I learned that the spreads in other people’s accounts had not widened. By 21:13 on November 19th, the gold spread had terrifyingly widened to $325 per lot. Closing positions at this point would cause tremendous losses to my profits. The platform's customer service did not assist in resolving this issue; instead, they delayed responses. Eventually, I had no choice but to close positions, resulting in tens of thousands of dollars in losses. I am extremely disappointed with KVB's actions and decided to cease trading with KVB and submitted a withdrawal request on November 20th. The shameless platform KVB continuously delayed my withdrawal process; every time I contacted customer service or the account manager, they would pass responsibility back and forth. Their treatment of Chinese investors is utterly disgraceful; it’s a scam platform that employs underhanded tactics to reduce client profits when making money.