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Inability to withdraw and credit money "by mistake"

FX2976371872
Within 1 year

Exposure

Hello, less than a week ago, Deleno received, "by mistake from an update," as they call it, a duplicate of the money that the majority of users had on the platform. In my case, I went from having 1074.53 to having 2113.74 (exactly double if we discount the 17.66 commission of my team that day). From that day, Deleno FORCED to deposit the surplus that they had deposited "by mistake" so that we were allowed to withdraw our money (withholding fraud), and with the promise that if they "deposit the money, they will be added to a list and will be able to withdraw all the money." Clearly, Deleno can deduct the money deposited "in error" or also provide an address for each user to send the surplus that does not apply to us because it is clearly not our money, but it does not do so, forcing each user to deposit money that is not theirs to withdraw the total. In short, a complete scam, of which they are based on the fact that everything is managed by a woman from Hong Kong when it is clearly being managed by a team from Colombia organized to scam people. We hope to have a solution or a way to report these types of people so that they can recover their money or legally notify those responsible for this farce. Thank you very much in advance. I am attaching test photos. (Also the faces of the scammers and intimidators of this scam.) CRIMINAL FRAUD It won't let me withdraw; they no longer send investment signals, nor do they talk about insurance, taking into account that they claimed to be a legal company and that they had insurance of $1,000 in case of any fall of the platform. They put Chinese leaders under pressure that the only way to release the account was to enter what they had entered by mistake.

Original

Incapacidad de retiro y acreditación de dinero "por error"

Hola, hace menos de una semana que Deleno ingreso "por error de una actualización", como le llaman ellos, un duplicado del dinero que teniamos la mayoria de usuarios en la plataforma. En mi caso, pase de tener 1074.53 a tener 2113.74 (exactamente el doble si descontamos los 17,66 de comision de mi equipo de ese dia)Desde ese dia, Deleno OBLIGÓ a depositar el excedente que ellos habian depositado "por error" para que se nos permitiera retirar nuestro dinero (fraude por retención de dinero), y con la promesa de que si "depositan el dinero, se agregarán a una lista y podrán retirar todo el dinero"Claramente Deleno puede descontar el dinero depositado "por error" o también brindar una dirección para que cada usuario envie el excedente QUE NO NOS CORRESPONDE, porque claramente no es nuestro dinero, pero no lo hace, obligando a que cada usuario deposite un dinero que no es suyo para retirar el total.En resumen, una completa estafa de la cuales se basan en que todo lo maneja una mujer de Hong Kong, cuando claramente lo esta manejando un equipo de Colombia organizado para estafar a la gente.Esperamos poder tener una solución o una manera de reportar a este tipo de gente para que la gente pueda recuperar su dinero o intimar legalmente a los responsables de esta farsa. Desde ya, muchas gracias, adjunto fotos de pruebas. (Tambien la cara de los estafadores e intimadores de esta estafa).

Argentina 2024-06-17
Unable to Withdraw

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