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Unable to withdraw money_The floor automatically deducts all profits.

FX1998266731
3-5 years

Exposure

My MT4 is 5102473. On January 13, 2024, I placed an order with the code IRUNI and achieved a profit of 88,012.49 USD, but on January 14, 2024, the floor automatically deducted all of my profits. I'm out of the account. Soho Markets sent an email explaining that it was due to a pricing error on January 13, 2024. But in reality, the price of the IRUNI code has been fluctuating up and down like that for the past 2 months. I asked the exchange to return my money but received no response, and the person in charge of the account could not be contacted. I asked the floor to contact me but no one contacted me. I asked Soho Markets to return my profits.

Original

Không rút được tiền_Sàn tự động trừ hết lợi nhuận

MT4 của tôi là 5102473. Ngày 13/1/2024 tôi có vào lệnh mã IRUNI và đạt mức lợi nhuận là 88,012.49 USD, nhưng đến ngày 14/1/2024 thì sàn đã tự động trừ toàn bộ số lợi nhuận đã đạt được của tôi ra khỏi tài khoản. Soho Markets gửi email giải thích là do lỗi giá vào ngày 13/1/2024. Nhưng thực tế giá của mã IRUNI đã luôn biến động tăng giảm như vậy trong suốt 2 tháng nay rồi. Tôi đã đề nghị sàn trả lại tiền cho tôi, nhưng không nhận được phản hồi, người phụ trách tài khoản thì cũng không liên lạc được. Tôi đã yêu cầu sàn liên lạc nhưng cũng không có ai liên lạc với tôi cả. Tôi đề nghị Soho Markets trả lại lợi nhuận cho tôi.

Vietnam 2024-01-21
Unable to Withdraw

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